Are you in the process of launching a new product or service and want to know what your consumers think about it? After all, the customer is the king and their happiness should be on the top of every organization’s list. Consequently, there should be a procedure—customer satisfaction survey—to know their opinion.
A master action plan is more than a simple to-do list to match your tasks directly with your goals for maximized results. It is the leader's responsibility to make a robust action plan, focused on the outcome of each task and its contribution towards the achievement of the goal. This way, you can reduce the employee's frustration to make them more efficient at work. Therefore, a well-defined action plan is a must for an organization.