Turndown service is a sweet luxury, especially when accompanied with a surprise on your pillow. To wow guests, hotels and resorts are offering locally inspired turndown amenities infused with history, culture and whimsy.
All of us are unique with different needs. Say I need a shampoo for coloured, or thinning or fragile hair? Wouldn't it be fab if hotels offered a choice of toiletries? They needn't be expensive brands, but personalised toiletries which are environmentally friendly would definitely make me a repeat customer. #rethink_hotels