CLOSING THE EXPERIENCE GAP: "Many businesses a guilty of creating a great experience to get a first sale from you, but then they are really bad at keeping that level of service going…Your service is only as good as the worst experience a customer will have, not the best. It works with that age-old phrase: You are only as strong as your weakest link." (P. 102)

CLOSING THE EXPERIENCE GAP: "Many businesses a guilty of creating a great experience to get a first sale from you, but then they are really bad at keeping that level of service going…Your service is only as good as the worst experience a customer will have, not the best. It works with that age-old phrase: You are only as strong as your weakest link." (P. 102)

Our "ALT UNDERGROUND" theme would take on elements of the London Underground. Adding character and kitch :)

Our "ALT UNDERGROUND" theme would take on elements of the London Underground. Adding character and kitch :)

If you’re planning on visiting London this summer, you might just want to familiarise yourself with some British Slang expressions that are very commonly used by the British. They will be very useful particularly if you’re likely to be socialising with Londoners.

10 Essential Tips for the London Underground

If you’re planning on visiting London this summer, you might just want to familiarise yourself with some British Slang expressions that are very commonly used by the British. They will be very useful particularly if you’re likely to be socialising with Londoners.

Mind the Gap/Chapter 5 Daring Greatly by Brene Brown Stood there many times symbolically and in London.

Mind the Gap/Chapter 5 Daring Greatly by Brene Brown Stood there many times symbolically and in London.

Mind The Gap: London Underground Print

Mind The Gap: London Underground Print

Londres Calling #Fly #me #Away: #Londres #Calling | #cidades #globais #centros #financeiros #mundo #turistas #TrendyNotes #Londres! #big #ben #BigBen #metro #London

Londres Calling #Fly #me #Away: #Londres #Calling | #cidades #globais #centros #financeiros #mundo #turistas #TrendyNotes #Londres! #big #ben #BigBen #metro #London

Revolutionizing Data for Education – Challenges and Opportunities - This article clearly validates how our children our being "used".  Kids are not a commodity!

Revolutionizing Data for Education – Challenges and Opportunities - This article clearly validates how our children our being "used". Kids are not a commodity!

Google Image Result for http://upload.wikimedia.org/wikipedia/commons/thumb/2/2b/Mind_the_gap_2.JPG/220px-Mind_the_gap_2.JPG

Google Image Result for http://upload.wikimedia.org/wikipedia/commons/thumb/2/2b/Mind_the_gap_2.JPG/220px-Mind_the_gap_2.JPG

London Walking and Bike Tours from Mind the Gap Tours

London Walking and Bike Tours from Mind the Gap Tours

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