Process map

We know that as people and as consumers, our decisions are colored by emotions. As marketers, we’re interested in giving the people making decisions about our products a great experience. To do that…

Read everything about business capabilities and business capability modeling. ►Define your own business capabilities in 6 steps!

Without a rock-solid content creation process, your agency will struggle to maximize its resources. Let’s create a repeatable content creation process.

Eye-catching Customer Journey Map template: Understanding Customer Journey Map. Great starting point for your next campaign. Its designer-crafted, professionally designed and helps you stand out.

I’ve been recently asked by clients and recruiters what would be my “ideal design process” or how would I “approach a new project”. I am the designer behind PieDao, Dexwallet, and Ddai. I believe…

A look at the key responsibilities of UX designers. Plus, what differentiates a good user experience designer from a great one?

After a major public works project, the UX Research Tools subway system is running smoother than ever. See what's new and improved in 2021.

UI/UX, Figma

Offline and online experiences can interact and overlap easily in today's world. In Part 2 of this 2-part series, author Sofia Hussain shows us how to turn an ecosystem map into a tool for creating truly holistic experiences.