The glossy interior of the flagship Dot FNB store in Cape Town, South Africa (pictured) uses "interactive gesture technology," which detects when people pass by the store front, prompting messaging and letting customers interact with the screen to learn more about its products and services.
Visitors to the Barwa concept branch would be welcomed by a "butler," who registers their attendance and queries. Customers are left to explore the interactive displays and various electronic devices in the meanwhile.
'Being: London', an interactive wall within the Piccadilly branch, provides local information and showcases what people in the capital are doing. Rather than solely driving sales, the bank also hopes to operate as a wider resource for customers and visitors.
ING bank also partnered with design consultancy Allen International to create the first branch in Turkey without traditional tellers. The branch also features the latest "Q-matic" queuing system which allows customers to join lines remotely before they arrive at the bank.
The Lab, Allied Irish Bank's digital banking store in Dublin, is centered around digital self-servicing technologies that help customers learn about its services. Visitors are offered free use of iPads, iMacs and wireless Internet.