Our rustic cascade chandeliers are designed and handcrafted in our Devon Studio. Each hanging light fixture is individual, designed to fit your space and enhance your interior. Our made to measure service ensures your chandelier fits perfectly with minimal adjustments needed. These spectacular chandeliers are made from industrial cable reel ends. Each is unique and offers rustic industrial charm to any space. Particularly suited to high ceiling spaces such as entry ways and staircases as well as open plan living. Cable reels are available in 80cm, 90cm and 1m diameter. We will discuss the perfect size reel for your space when finalising your design details. Weight: cable reels can be quite heavy, the chandelier often tipping the scales at around 20kgs. The fixings that we send will be appropriate for the weight of the reel. This fixture must be affixed to timber joists. COLOUR CHOICES - CABLES, COMPONENTS AND TIMBER FINISH You choose the exact piece of timber that we use for your fixture. We will send you photos and videos for your approval. We can stain the timber and have a range of colours available. If you would like to tone in with current furniture, please send us photos of your home (in daylight with no direct sun) so that we can choose the best match. We will then do colour tests on the top of your chosen timber and send you photographs for your approval. You also choose the cable colours - we have over 200 choices of Italian fabric covered cable, and component style and colour - from modern to traditional. We finalise all these choices with you as part of the design process. MAXIMUM LENGTHS INCLUDED IN THE FIXTURE PRICE: 50cm from the top of the timber to the ceiling, and 1.5m of cable drop below the fixture is included in the price. 50cm chain + timber depth + 150cm cable + bulb length = max drop Should you need a longer drop, please get in touch for a custom quote. Additional chain is priced at £15 per m, and cable £6 per m. BULBS are not included as they vary in price depending on the size, shape, and colour that you choose. We would be happy to try different bulbs in the finished fixture and send you photos before you make your final decision. LEAD TIME AND SHIPPING: This design is made to measure, we will be in touch as soon as you place your order to work out the finer details such as cable and component colours. Our lead time varies depending how busy we are (please check the estimated delivery date in the listing under 'delivery and return policies'), if you have a time constraint, please message us to check our current lead time before placing your order. If our lead time is too long and you are having work done now, or soon, consider adding our Advance Wiring Kit to your order. This allows your electrician or builder to install the electrical components and ceiling hooks in advance of the chandelier's arrival. This in turn saves time and money when your fixture arrives - simply hang it up and plug it in! For more information and to order please visit this listing: https://www.etsy.com/uk/listing/909525313/advance-hanging-kit-for-mooboo-home When we receive your order, you will be added to our client queue, we will email you a link to a web page where you will be able to check to progress of your order and view the queue ahead of you. When we receive your order, you will be added to our client queue, we will email you a link to a web page where you will be able to check to progress of your order and view the queue ahead of you. MEASUREMENTS: We will need some measurements from you to design and make your fixture. *Ceiling height *Dimensions of the furniture below the fixture or tell us if it needs to clear head height. *Height of the tallest person in the house. We can then draw a scale plan for you to agree before we begin wiring your fixture. WONDERING ABOUT INSTALLATION? Full instructions are included, and a competent DIY'er shouldn't have any trouble, however we do advise consulting a qualified electrician if you are unsure. If you are local to Torbay, Devon, we can recommend some trades people and we have a you tube channel with some handy instructional videos. HAVE MORE QUESTIONS? Please send us a message, we're happy to chat. * PLEASE NOTE * Each fixture that we make for use in the UK and Europe will have 240V ES lamp holders and our lights are earthed due to the use of metal lamp holders. USA AND CANADA The US UNO thread lamp holders are UL listed/recognised components, suitable for both the USA and Canada. UL File no. E227063. The bulb holder can be visually inspected to see the UL mark. The manufacturer states that 'They are all of the highest quality and will ensure you can confidently supply first class luminaires into North America'. Our chandeliers are one-of-a-kind items and we do not mass produce them, as each is different, we cannot send a sample product off for testing, or each individual piece when complete. UL or ETL listing is almost always required by commercial building code, a lot of residential-grade lighting products will be neither UL nor ETL listed and it's not a legal requirement. We certify our fixtures with the UKCA mark which is the replacement for the universally recognised CE mark since the UK left the European Union. UKCA/CE marking is a certification mark that indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area (EEA).[1] The CE marking is also found on products sold outside the EEA that are manufactured in the EEA. This makes the CE marking recognizable worldwide even to people who are not familiar with the European Economic Area. It is, in that sense, like the FCC Declaration of Conformity used on certain electronic devices sold in the United States. RETURNS INFORMATION: As this light is bespoke and made to order to your specifications, we cannot accept a return or offer you a full refund unless it is faulty. In the rare event that an item is faulty we will repair and return it to you as quickly as possible, you must contact us within 6 months of receiving your light. CANCELLATIONS: We cannot cancel your order once we have begun making it.